Catherine Mack

Catherine Mack is a highly skilled Case Manager with over a decade of business management experience, bringing a blend of operational expertise and personal insight to every journey she supports. Since finding third-party reproduction in 2018, she has shifted her career to fulfill her passion in the field, earning a reputation for guiding intended parents, surrogates, and egg donors through one of life’s most meaningful and complex processes with confidence and care.

Catherine manages each journey from match through delivery, and beyond, serving as the central point of coordination across providers. She now works closely with intended parents and surrogates to navigate medical clearance, legal and pregnancy, helping clients avoid delays and unexpected barriers. Her ability to align multiple professionals while maintaining clear, consistent communication ensures a seamless and well-supported experience from start to finish.

Known for her precision, responsiveness, and proactive approach, Catherine anticipates needs before they arise and expertly manage every detail, allowing her clients to stay focused on building their families. She is deeply driven by a sense of purpose and gratitude for the role she plays in helping families grow, and dreams become reality.

Catherine has firsthand experience as a four-time surrogate, for intended parents from many walks of life. This perspective brings an added layer of empathy, advocacy, and authenticity to her work, enabling her to support clients not only as a professional, but as someone who has lived the journey herself.

Based in Florida, Catherine lives with her husband and two children. Outside of work, she enjoys creating art, spending time in the mountains, playing board games, and tending to her Japanese koi pond and garden.